E-mail

1&1 webmail is the primary email service we use for sending and receiving emails. The usage is the same as with every other email service.  Link to the email: https://mail.ionos.com 

Please check the links below where you can find step by step user experience and can get the most out of your new email account. ( If you can’t use the links go the following link https://www.ionos.com/help/email/my-emails and  than choose “Using webmail”.) 

A lot of people are busy in the modern world and the only way they can communicate is through emails only, the main point is always to be professional and respond to emails.

The information that is written on the email is the only true information available, everything else is not really ‘’official’’ ( for example verbal communication with a coworker about an important update is not official – if that update is not written on the email it’s not officially transferred to the coworker)

Five tips for writing Email

1 Pay attention to your subject line.

Many people throw a subject line onto an email as an afterthought. But, if you want to make sure your email gets the attention it deserves, an afterthought won’t cut it.

Take it from the people who send marketing emails for a living—subject lines are important. Thirty-three percent of email recipients decide whether or not to open an email based on subject line alone. Although business emails between people who know and work with are far more likely to be opened than sales pitches, your subject line still serves a purpose.

  • It tells the recipient what to expect in the email. Often, the best subject line tells the recipient exactly what lies within. When your recipient sees “Third quarter marketing reports attached,” there’s no ambiguity about why you’re writing.
  • It creates interest in the email’s content. Your subject line can pique the recipient’s interest. This is especially important with cold emails to contacts you don’t know well.
  • It can help the recipient prioritize their busy inbox. A subject line can create urgency and help the recipient determine which emails need attention first.

Email Subject Line Tips

  • Keep it short.
  • Avoid filler words and phrases.
  • Don’t use all caps or excessive punctuation.
  • Know how to avoid spam filters.

2 Get the salutation right.

Business email salutations can be tricky unless you know some email greetings do’s and don’ts. Play it too straight and you’ll sound stuffy. Too informal, and you’ll come across as unprofessional. How do you find a balance?

Incorrect         Hey, Martin!!! Wazzap?!

Correct           Hi Martin,

Even if you know the recipient well, zany salutations are inappropriate for business email. If your email happens to be forwarded or becomes part of a Reply All chain, people besides your intended recipient will see it. Keep it professional. Martin may be your buddy, but save the playful banter for when you’re off the clock.

It’s fine to use a friendly tone with someone you know or work closely with, particularly if that person is on the same company tier as you, or at least not much higher up the food chain. For almost all workplace communication, “ Hi ” is an appropriate greeting.

Here’s a tip: Use a more formal style if your company requires it or when the person you’re emailing is above your authority. Otherwise, mirror what your colleagues do. If emails between folks on the marketing team usually open with Hey, feel free to follow suit.

When you’re writing formal emails (such as cover letters or emails to a high-level superior), use “ Dear ” followed by the recipient’s honorific, last name, and a colon.

Example: Dear Ms. Smith:

Here’s a tip: If the recipient’s gender is unknown, or if their name is the least bit ambiguous, use a full name instead:

Example: Dear Terry Smith:

Here’s a tip: Avoid honorifics that imply marital status such as “Mrs.” Use “Ms.” instead.

3 Format the body of your business email properly.

With your subject line and greeting out of the way, it’s time to craft the body of your email. 

There’s more to getting it right than simply putting down a stream of thoughts and hitting Send.

  • Keep it brief. Short email messages may still take a while to write. Take time to organize your thoughts. (Using an outline can help if your message is complex.)
  • Don’t over-explain. Resist the urge to overwhelm your recipient with too much info. Get to the point and provide the basics. If necessary, attach a document with more detailed information or offer to send one at the recipient’s request.
  • Skip the fancy formatting. Graphics and unusual fonts may make marketing emails shine, but a business email doesn’t need any of those trappings. Not all email clients will display your formatting properly, so stick to a default 11- or 12-point font and black text. Use bold text and italics sparingly.

Format your email just like a business letter, with double-spaces between paragraphs and no indentation. (It’s okay to indent quoted text.) ( an indentation or indent is an empty space at the beginning of a line to signal the start of a new paragraph.)

Here’s a tip: Need to copy and paste? You can paste text without formatting. Use Ctrl + Shift + V on a PC or Cmd + Shift + V on a Mac. This will strip all formatting from pasted text, so remember to add things like hyperlinks that may have been removed.

4 End the email professionally.

Don’t forget to sign your email. You’ll need a friendly, professional sign-off such as All the best or Thanks for most emails and Sincerely for formal correspondence.

Add a professional signature. (Most email platforms allow you to create one that will be automatically appended to every message.) Include your full name, title, the company you work for, and your phone number. You might also consider adding a link to your LinkedIn profile and any professional social media accounts you’d like business colleagues to have access to.

5 Proofread your email before you send it

Your email is not complete until you proofread it. Take the time to proofread yourself and check for smooth syntax and eliminate wordiness. Watch for typos where you may have used a similar but completely unintended word. Only when you proofread your email and you are sure its correct from beginning to end you click the send button.